Privacy Policy

Effective Date: February 1. 2026

1. Introduction

This Privacy Policy explains how Kari Hagensmith, sole proprietor, operating under the Hello You’re Booked brand where applicable (“we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you visit our website, request information, purchase services, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to information collected through:

• our website and related pages;

• contact forms, booking forms, and intake forms;

• email, phone, text, and other direct communications;

• client onboarding and service delivery processes; and

• third party tools we use to operate our business.

By using our website or services, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

A. Contact and Identity Information

We may collect your name, email address, phone number, mailing address, company name, job title, and other information you choose to provide through forms, scheduling tools, applications, inquiries, or direct communications.

B. Client and Business Information

If you engage us for services, we may collect information relevant to your project, business, goals, operations, customer communications, systems, branding, scheduling needs, workflows, and related materials you provide to us.

C. Payment and Transaction Information

If you purchase services from us, payment information may be collected and processed by third-party payment processors. We do not store full payment card numbers on our own servers unless expressly stated otherwise.

D. Device, Usage, and Technical Information

When you use our website, we or our service providers may collect information such as your IP address, browser type, device type, operating system, pages visited, referring URLs, approximate geolocation derived from IP address, timestamps, and website interaction data.

E. Communications Information

We may retain records of emails, texts, contact form submissions, customer service messages, scheduling requests, and other communications sent to us.

F. Marketing and Subscription Information

If you opt in to receive updates, newsletters, educational resources, offers, or promotions, we may collect information related to those preferences and interactions.

G. Automation and AI-Related Inputs

Where relevant to our services, we may process data you submit through forms, intake workflows, scheduling systems, CRM tools, automation tools, or AI-assisted systems in order to provide client services, improve workflow performance, and deliver requested outputs.

3. How We Use Information

We may use personal information for the following purposes:

• to respond to inquiries and communicate with you;

• to schedule calls, consultations, and services;

• to provide, manage, and deliver services;

• to create proposals, onboarding materials, automations, websites, messaging assets, and related deliverables;

• to process payments and maintain records;

• to improve website functionality, service delivery, security, and user experience;

• to send updates, educational materials, service announcements, and marketing communications where permitted by law;

• to detect, prevent, or address fraud, misuse, security incidents, or technical issues; and

• to comply with legal obligations, enforce agreements, and protect our rights and operations.

4. Sources of Information

We may collect information:

• directly from you;

• automatically from your device or browser when you use our website;

• from service providers that support website, analytics, scheduling, payment, CRM, email, advertising, and communication functions; and

• from publicly available business sources or social platforms when relevant to your inquiry or project.

5. How We Share Information

We do not sell your personal information for money.

We may disclose personal information to the following categories of recipients when reasonably necessary for business purposes:

• website hosts and technology providers;

• payment processors;

• scheduling and CRM providers;

• email and communications platforms;

• analytics providers;

• automation, integration, and AI tool providers;

• contractors or service providers who support business operations under appropriate confidentiality expectations; and

• legal, regulatory, or governmental authorities when required by law or necessary to protect rights, safety, or property.

We may also disclose information:

• in connection with a business transition, sale, transfer, or reorganization, to the extent permitted by law; or

• with your consent or at your direction.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to:

• operate and secure the website;

• remember user preferences;

• analyze traffic and usage patterns;

• measure performance; and

• support communications and marketing efforts.

You can usually adjust cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

7. Email and Marketing Communications

If you subscribe to our emails or otherwise opt in, we may send you newsletters, updates, promotional content, educational resources, and service-related communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or service-related communications.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services;

• maintain business and tax records;

• resolve disputes;

• enforce our agreements; and

• comply with legal obligations.

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and operational needs.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

10. Your Choices and Requests

You may contact us to request that we:

• update or correct certain personal information;

• delete certain personal information, subject to applicable exceptions;

• stop sending marketing emails; or

• provide information about the personal information we maintain about you, where required by applicable law.

We will review and respond to requests in accordance with applicable law and subject to verification of identity where appropriate.

11. California Privacy Rights

Our website is intended to comply with California’s requirement that operators of commercial websites collecting personally identifiable information from California residents conspicuously post a privacy policy describing their practices.

If you are a California resident, you may have additional privacy rights under California law depending on the nature of your relationship with us and whether our business is subject to the California Consumer Privacy Act. As currently described by California authorities, the CCPA generally applies only to businesses meeting specific thresholds.

12. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no uniform standard for responding to these signals across all systems, our website may not respond to Do Not Track browser requests at this time.

13. Third-Party Links and Platforms

Our website, communications, or materials may include links to third-party websites, tools, portals, payment pages, calendars, social media platforms, or embedded services.

We are not responsible for the privacy, security, or content practices of third parties. Your use of third-party services is subject to their own terms and privacy policies.

14. AI Tools, Automations, and Service Providers

In the course of delivering services, we may use third-party AI tools, automation platforms, CRM systems, voice systems, scheduling systems, analytics tools, and other service providers.

Information submitted through these systems may be processed on our behalf to create deliverables, support client communications, operate workflows, improve service efficiency, or perform related business functions.

We do not intentionally use client information for unrelated profiling or resale. However, because third-party platforms have their own terms and processing practices, you should review those platforms where appropriate.

15. International Users

Our business is based in the United States. If you access our website or provide information from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

By using our website or services, you acknowledge that such transfers may occur, subject to applicable law.

16. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.

If we learn that we have collected personal information from a child under 13 in a manner requiring deletion, we will take reasonable steps to delete it.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal obligations, or services.

When required, we will revise the effective date above and post the updated Privacy Policy on our website. Your continued use of the website or services after the effective date of an updated Privacy Policy constitutes acknowledgment of the revised policy, to the extent permitted by law.

18. Contact Information

If you have questions or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

Kari Hagensmith

Sole Proprietor operating under Hello You’re Booked, where applicable

Email: [email protected]

Website: helloyourebooked.com

Phone: 916-792-8897